IT Technician Traineeship

Guaranteed job in coding or 100% of your course fees back

What's included?

  • Accredited training courses from CompTIA, Microsoft and Cisco
  • Official CompTIA A+ Exams (Worth £322)
  • Livelab for your practical work
  • Expert Tutor support
  • Expert CV review
  • £21K-£30K Job Guarantee
  • 100% of your course fees back if you’re not placed into a role
  • 1 years unlimited access

Start Your IT Career Today

Our IT Technician Traineeship is the easiest way to start a new career in IT. The traineeship is completed in 3 simple steps, which consist of; online courses, practical live labs & the official CompTIA A+ exams. You will then be placed into an IT role with a guaranteed starting salary of £21K-£30K.

The whole package can be completed online in as little as 8 weeks, making it perfect for anyone looking at a career change into IT.

We have placed our IT candidates not only with small to medium sized companies, but also large multinational corporations across the UK. These companies trust us time and time again to provide them with high quality, entry level technicians.

Our Traineeship is becoming increasingly popular, as our clients know they are receiving professionally trained IT staff. What’s more, our candidates know they are guaranteed to be placed into a role, with a great starting salary in a growing industry.

Programme Outline

CompTIA A+

CompTIA Network+

CompTIA Security+

Windows 7

Windows 10


Step 1 - Courses & internal exam

Complete a selection of professional, accredited and industry recognised IT courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes, accessed through a portal that you can study on from home.

You can log into the portal at anytime, meaning this can be completed around any full time job. The emphasis of Step 1 is to learn all of the theory before beginning practical training. This takes around six weeks of full-time study or twelve weeks of part-time study to complete.

At the end of Step 1, you will sit a short online multiple-choice exam to showcase your understanding of the courses before moving onto Step 2.

Step 2 - Livelab

Our cutting-edge live lab will give you the practical hands-on training that you will require from the comfort of your own home. Live-Lab is real computer equipment networked together and conveniently accessible over the internet.

Our hosted platforms are configured to imitate real world configurations by providing sufficient hardware not only to carry out tasks, but also test the impact of those changes. From the browser you gain administrative access to the relevant devices, giving you complete control to carry out either your own configurations or follow the lab guides to configure specific technologies that are required for the relevant CompTIA exams.

Step 3 - CompTIA A+ Exams

You will finally be prepared for the official CompTIA A+ Certifications. We will first release extensive mock tests for you to practice on, and once you are ready we will book your official exams.

CompTIA are international leaders in IT certifications and having the CompTIA A+ will not only qualify you as an IT Technician in the UK but across the globe.

90 Minutes per exam, maximum of 90 questions per exam.

Where will I be working?

Here are some of the companies that our candidates are now working for

Job Placements

Once you have completed all of the mandatory training , including the online and practical elements, we will place you into an IT Technician/Desktop Support role, where you will be guaranteed a starting salary of £21K-£30K.

We have partnered with a number of large IT companies strategically located throughout the UK, providing a nationwide reach of jobs for our candidates.

If we cannot place you into a role at the end of the training we will refund 100% of your course fees to you – T&Cs apply.

Below is just a couple of examples of the types of roles we typically place our candidates into:

IT Support

Job Overview

To provide 1st line (helpdesk) technical support to staff within the business, assisting them with hardware and software problems via phone, email or desktop takeover.

Duties and Responsibilities

  • To provide technical support; answering support queries either onsite or via phone or email.
  • To maintain a high degree of customer service for all support queries and adhere to all service management principles.
  • To take ownership of user problems and be proactive when dealing with user issues.
  • To log all calls on the call logging system and maintain full documentation.
  • Respond to enquiries from clients and help them resolve any hardware or software problems.
  • Maintain a log of any software or hardware problems detected.
  • Support users in the use of Computer equipment by providing necessary training and advice.
  • To allocate more complex service issues to the relevant IT Support member.
  • To arrange for external technical support where problems cannot be resolved in house.

IT Technician

Job Overview

IT Technician required to join our Field Services team, which will involve working on site with our clients, helping to deliver a broad range of IT support solutions, along with providing brilliant customer service at all times.

Duties and Responsibilities

  • Presenting the proposed solutions to the clients over the telephone and face to face and explaining the industry jargon in a clear, confident and concise manner.
  • Designing, building and testing hardware and software for inclusion into systems both at our facility and on site. Installing and maintaining systems.
  • Problem solving both before and during installation.
  • Ensuring that during on site project work customer requirements are met wherever feasible. Providing professional and competent pre and post-sales support to customers. Writing and delivering documentation, application guides, manuals etc.
  • Training the clients staff on the operation and maintenance of the systems. Supporting colleagues with internal IT issues.
  • General PC Maintenance.

Why choose us?

We are the only company in the UK who will provide you with professional training, official certifications, a job with an £21K-30K starting salary and 100% of your course fees back if you’re not placed, all for under £700!

What do we provide?

  • Accredited training courses from CompTIA, Microsoft and Cisco
  • Official CompTIA A+ Exams (Worth £322)
  • Livelab for your practical work
  • Expert CV review
  • £21K-£30K Job Guarantee
  • 100% of your course fees back if you’re not placed into a role

Why choose IT?

  • One of the fastest growing industries in the UK
  • Average starting salary of £23K
  • Fantastic career opportunities
  • A career for life
  • Over 200,000 vacancies in the UK
  • Salaries increasing 4.2% per year
  • Average salary for IT professionals is £47K

What salary can you expect?

  • IT Technician – £23,000
  • 2nd Line Support – £32,000
  • Network Engineer – £38,000
  • Server Administrator – £42,000
  • IT Manager – £45,000
  • IT Consultant – £52,000
  • Cyber Security Consultant – £90,000

Success Stories

The support throughout as well as the quantity and quality of the training content is nothing short of impressive. From start to finish and even after finding you a job they are one call or E-mail away. Everyone can throw a bunch of online courses your way and leave you to it, but this traineeship offers so much more than that. As an IT Engineer at Fujitsu, my role mostly involves working closely with a huge variety of clients. It’s very challenging and fulfilling at the same time. I think it has opened the doors to a world of opportunities in the industry.

Georgi ShterevIT Engineer @ Fujitsu UK

I think the inclusion of the CompTIA A+ exams makes it a very attractive package. The exams consolidated much of what I learned in the video courses, in topics such as hardware, networking, security and troubleshooting, and are a well-known qualification in the industry. I work in a busy IT department in a charitable organisation and support a large number of end users. Although it can be pretty intense, it’s a rewarding role and I’m constantly learning new skills.

Robin KilsbyICT Service Desk Analyst @ Nacro

Octopus is a forward-thinking company who is keen to promote internally along flexible career pathways. They were interested in my CV because of the CV-rebuild and my background in customer service. I wouldn’t have been able to pass the interview stage without the knowledge I gained from the Traineeship (I distinctly remember being asked in my first interview what DHCP stood for, and I easily chirped “Dynamic Host Configuration Protocol!”). I see myself still working for and advancing within Octopus over the next five years.

Matt FulbrightService Desk Analyst @ Octopus Labs

Book Your IT Technician Traineeship

You are guaranteed a job in IT or 100% of your course fees back.

Call us on 0207 993 6299

Full payment – IT Tech


(£102 Full Payment Discount)
RRP £995

Enquire Now

Monthly payment – IT Tech


Interest Free
£99 x 8 Months

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